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Verified
5/5

2017-06-04

Small store, adequate stock, great customer service

"Much smaller store than previous stores that I have been to in SoCal, that being said they still organized and carry a very large stock of items for the size. Great customer service and I would say they have an adequate selection of products given the demographic of the area and mostly commuter style riding that is done. I would recommend this store to friends and family."

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Verified
4/5

2017-05-26

Helpful staff

"Went in looking for a specific women's jacket but they didn't carry it in the store. Other women's jackets in my size were only available online. Went with a men's jacket instead. Staff was helpful and attentive. Would shop there again."


Verified
5/5

2017-05-22

Friendly service.

"Good prices and selection too."

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Verified
5/5

2017-05-17

They had what I needed

"What more can I say. They had what I needed at a reasonable price. "


Verified
5/5

2017-05-15

Great staff

"The staff at Cycle Gear Springfield went out of their way to install and set up my new com system. Not an easy task with my modular helmet. "


Verified
5/5

2017-05-13

Great experience

"Everyone in store was so patient and helpful. Did not matter how many questions I had they worked with me until I was satisfied. "

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Verified
5/5

2017-05-07

Amazing Staff

"The staff at the Springfield Cycle Gear is extremely helpful and welcoming. They take the time to talk to you and find out works best. They make you feel comfortable regardless of your knowledge and experience level. I definitely recommend this store to everyone."

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Verified
5/5

2017-05-06

needed some kids boots

"I needed some boots for my daughter, wanted to be able to try them on to avoid having to do exchanges by mail. The previous Cycle Gear I shopped at in Austin was always in disarray- not necessarily a bad thing, since the stores are small and they almost always seemed to have what I needed, but it was always a roll of the dice with boots whether you'd be able to find the box with the size you were looking for.

Anyway the guys who work there were busy helping a couple get bluetooth helmets set up but checked if I needed anything. I don't mind since I prefer to hunt for stuff myself, and it kind of makes me happy shopping at a place where I can see that the staff know something and are happy to set it up for people, makes for a nice atmosphere, you know?

Fortunately we found the size we needed, the price was fine.

My only complaints are that I found a 20$ discount coupon I'd forgotten that I stuffed into my desk after I got home, so now I have to go back and blow it on something else. Also, it would be nice to be able to check store stock online since its kind of a haul to the store for me, but not a huge deal.
"

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Verified
5/5

2017-04-27

The right gear at a fair price!

"My title says it all! It was Fuego! "


Verified
5/5

2017-04-24

Easy return policy.

"Purchased a defective battery on line. Easy return at Springfield store."


Verified
5/5

2017-04-23

Always on point

"When ever I need anything for my motorcycle, this is where I go. Always great customer service and the staff is always polite and knowledgeable. "

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Verified
3/5

2017-03-15

Neather good or bad

"Thought it could be better"


Verified
5/5

2017-03-08

Very helpful

"Funny ,welcoming. She was. Dry helpful and informative about the products that she was showing me. "


Verified
5/5

2017-02-18

Very knowledgeable associates who are helpful and friendly!

"All the associates at this location know a lot about the items they sell thus they are able to help you find what you need. They care about getting you what you need and providing the best possible customer service!"


Verified
5/5

2017-01-12

VROOM!

"I am a new motorcycle rider and found the Cycle Gear store in Springfield to be great. For a small store, it has a great selection of quality products and a very helpful staff. "